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Technical Support allows certified NEC technicians to access online support, technician maintenance, call record history, open problems, and part specifications.

Downloads provides access to software upgrades, installation guides, and support files.

Knowledge Base documents frequently asked questions and technical procedures.

Technical Documentation, including Engineering Technical Information (ETIs), Application Notes, System Documentation, and documentation corrections.

NECCare is NEC Unified Solutions' comprehensive technical support program.

NTAC

Technical Documentation

    Through this site, you can browse all online NEC Unified Solutions' Technical Documentation, including Engineering Technical Information, Application Notes and System Documentation. All documentation is in the Adobe Acrobat Format (PDF). You can download the free Acrobat Reader from Adobe. Follow the easy installation instructions included with Acrobat Reader. You can then click any PDF file to view, navigate or print it.

System Documentation Documents that give comprehensive, broad information related to an NEC Unified Solutions' product. Many are rather large (400 pages or more).

Engineering Technical Information

Documents that give specific, narrowly-focused information--usually information that does not fit precisely into the related NEC Unified Solutions product's system documentation. Most are rather small (30 pages average). Most of the latest versions are available only from the NEC Unified Solutions' web site.

Application Notes

Documents outlining new features, enhancements, capabilities and applications. These documents provide descriptions and benefits of areas that may or may not be included in the standard Features and Specs. Meant as a sales tools, Application Notes do not normally go into programming and other detailed information typically found in Engineering Technical Information bulletins (ETIs) and Programming Manuals.

All information contained within the NEC Unified Solutions' website is for the exclusive use of NEC Unified Solutions' customers in the United States and Canada. Viewers who are not customers of NEC Unified Solutions and viewers from other parts of the world should be advised that nothing presented herein applies to them, unless otherwise advised in writing by an authorized representative of NEC Unified Solutions.

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